Delivery //
- UK standard delivery is FREE on orders over £50. Under £50, it’s just £2.95.
- UK standard delivery usually takes 3-4 working days.
- In more of a hurry? UK Express delivery takes 1-2 working days and costs £4.50.
- Items are usually dispatched the same day (Mon-Fri) when ordered before 2pm UK time. Orders after 2pm will usually be dispatched the next working day.
- Ordering from outside the UK? We deliver to most countries. Your delivery options and prices are shown at checkout, in your local currency.
- For international orders you can include local taxes, VAT and import duties at checkout, so the price you pay is the total price and there’s nothing extra to pay when your parcel arrives.
- For EU customers, local taxes, VAT and import duties are always included in the price at checkout, so there are no surprise charges on delivery.
- International delivery times vary by country. Please contact us if you’re concerned about the whereabouts of your order and we’ll happily check the status of your tracked parcel.
- We don’t currently offer weekend or timed delivery as standard, but if you have a specific request, please contact our support team at help@stolengoat.com and we’ll always do our best to help.
Christmas Deliveries
We have a special page for ordering at Christmas.
Cancellation Policy //
You are welcome to cancel your order for a full refund before it has been dispatched. If the order has already been dispatched then please see Returns below.
Returns //
- We want you to be entirely happy with your order.
- Stolen Goat offer up to 90 days to return or exchange an unworn / unused item if you are not completely satisfied. Please note: you will need to cover the cost of the return postage.
- If you pay with PayPal we can only refund up to 60 days due to Paypal limitations but we can continue to offer exchanges or store credit up to 90 days.
- Card payments can be refunded up to 90 days after purchase.
- Upon return you may have a full refund or a replacement (if available). All we ask is that the item be returned in the state you received it.
- If you have requested a return because we sent an erroneous/incorrect item, or it was damaged in transit we will also refund the cost of your returns postage. If this applies to you, please contact our support team.
To return an item visit our simple returns page here.